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 Awards & Achievements

To the array of honors Universe has been enjoying since inception, the Award for Outstanding Customer Satisfaction in the Middle East & Africa Region may be rated as the most prestigious one.


Universe is the first Kuwaiti IT Company to have received an International award of this stature.

MAJOR AWARDS

Cisco Certified Gold Partner for the year 2009 – marking the seventh consecutive year of Gold Partnership

Cisco Outstanding Customer Satisfaction Award
For the Gulf Region for 2 consecutive years – 2004 & 2005

Cisco Outstanding Customer Satisfaction Award
For the Middle East and Africa - 2004

Avaya Silver Partner for the year 2007 & 2008

Avaya Convergence Partner of the year 2006
Awarded during the MENA Business Partner Event

Juniper Elite Partner for the year 2008

SUN Service Partner of the year 2009
Awarded during the Partner Sales & Marketing Corner Event

SUN Education and Research Partner of the year 2007 for Europe, ME and Africa Region (EMEA)

 

MAJOR ACHIEVEMENTS

A Recent addition to Universe’s accomplishment is the ISO 9001:2000 certification for QMS (Quality Management System) issued by Certification International (UK) accredited by United Kingdom Accreditation Service (UKAS)

ISO/IEC 27001:2005 certification for ISMS (Information Security Management System) issued by Certification International (UK) accredited by United Kingdom Accreditation Service (UKAS)

First Cisco based MPLS project implementation for Mobile Carrier in Kuwait

First DWDM implementation for Mobile Carrier in Kuwait

First IP Telephony reference not only in Kuwait but in the Gulf and ME regions as well

First Gigabit Ethernet implementation in Kuwait

First upgrade to 10 Gigabits per second network capacity in Kuwait

First ATM implementation in Kuwait

 
 

These awards, honours and achievements reflect Universe’s commitment to the continuing process of quality improvement in services and customer satisfaction. It also portrays Universe’s deep-rooted and reliable relationship with all its key clienteles.

Universe is the first Kuwaiti company to have achieved all the 4 advanced specializations required by Cisco systems, within a record time in 2006.

 
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